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Smylie One Heating, Cooling & Plumbing
Bedford, OH | Full Time
$37k-47k (estimate)
4 Months Ago
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Smylie One Heating, Cooling & Plumbing
Bedford, OH | Full Time
$31k-40k (estimate)
10 Months Ago
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Herc Rentals
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SOUTHPOINTE TRAFFIC CONTROL LLC
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All Around Children
Bedford, OH | Full Time
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1 Month Ago
Call Center Representative
$37k-47k (estimate)
Full Time 4 Months Ago
Save

Smylie One Heating, Cooling & Plumbing is Hiring a Call Center Representative Near Bedford, OH

Smylie One is growing and looking to add to our Customer Service Team.
Do you take pride in providing a Top-Notch Customer Experience? We would love to talk!
As a CSR at Smylie One, you will provide exceptional service to our customers via phone and email. The ideal candidate must be a self-motivated professional with excellent communication skills, both oral and written.
Duties may include but not limited to:
  • Answering incoming phone calls
  • Scheduling appointments
  • Outbound calling to existing customers (No Cold Calling!)
  • Assisting field technicians with items like part orders, scheduling projects, or payments
  • Appointment confirmations
  • Light administrative work during down time
We offer a highly competitive benefit package including but not limited to:
  • Competitive pay commensurate with experience
  • Medical, dental, and vision
  • 401k
  • Company paid short- and long-term disability
  • Paid time off
  • Paid holidays
  • Life insurance.
Smylie One believes in supporting not only our employees at work, but also your personal goals. We are driven to have the best team!
Starting Range $15.00-$17.00 with some overtime
Full Time position Monday-Friday 7:30am-5:00pm
The position requires a well-organized individual with the ability to adapt to a fast paced, changing environment. Applicant must be reliable, flexible and maintain a positive attitude under pressure.
The Smylie Family has been servicing the Cuyahoga, Geauga, and Lake County markets since 1955. Come join the legacy we have created. Enjoy being in a relaxed environment where we firmly believe having fun at work translates into productivity and a better customer experience.

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

01/13/2024

EXPIRATION DATE

06/03/2024

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The job skills required for Call Center Representative include Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
Carroll College
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High Point University
Princeton University
Providence College